Shipping policy

Shipping and Delivery Terms and Conditions

1. Introduction

• Welcome to Divine Art Creation! We are committed to providing you with high-quality products and exceptional service. To ensure transparency and clarity, please review our shipping and delivery terms and conditions carefully. By placing an order with us, you agree to the terms outlined below.

2. Shipping Policy

• 2.1. Processing Time

  • All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.

  • If we are experiencing a high volume of orders, processing times may be delayed. We will notify you via email if there is a significant delay in processing your order.

• 2.2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery times are estimated based on the shipping method selected at checkout and your location. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery.

• 2.3. Shipment to P.O. Boxes or APO/FPO Addresses

  • Divine Art Creation ships to addresses within [country/region] and internationally. However, we do not ship to P.O. boxes or APO/FPO addresses.

• 2.4. Shipment Confirmation and Order Tracking

  • You will receive a shipment confirmation email once your order has shipped. This email will contain tracking information, allowing you to monitor the status of your delivery.

3. International Shipping

• 3.1. Customs, Duties, and Taxes

  • Divine Art Creation is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

• 3.2. International Shipping Policy

  • International shipping rates and delivery times vary based on destination and shipping method selected at checkout. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

4. Delivery Policy

• 4.1. Delivery Address Accuracy

  • Please ensure that the delivery address you provide is accurate and complete. Divine Art Creation is not responsible for orders that are undeliverable due to incorrect or incomplete addresses.

• 4.2. Delivery Delays

  • While we strive to meet our delivery estimates, there may be delays due to factors beyond our control, such as weather conditions, carrier delays, or customs processing. We will do our best to inform you of any significant delays.

• 4.3. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately at help@divineartcreation.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

5. Returns and Exchanges

• 5.1. Return Policy

  • Please refer to our Returns and Refunds Policy for detailed information on how to return or exchange an item.

6. Contact Us

• If you have any questions or concerns about our Shipping and Delivery Terms and Conditions, please contact us at:

• Divine Art Creation

• Email: help@divineartcreation.com

• Phone: 7506700850